Help Centre
Frequently Asked
Questions.
Everything you need to know about our products, the business opportunity, and how we operate.
Our Supplements
Products
LifeUp Global offers three premium wellness supplements: RISE for sustained energy and vitality, RESET for gentle detox and digestive health, and KIDS — a nutritional supplement specially formulated for children's healthy growth and immune support. All products are made in Europe with natural, high-quality ingredients.
Yes. All LifeUp Global supplements are manufactured to the highest European quality standards using premium, natural ingredients. Each product undergoes rigorous quality control to ensure safety and efficacy. Our formulations are crafted by experts with a focus on purity and transparency.
LifeUp Global products are available through our network of independent distributors. Your distributor will share a personal link where you can browse products and place an order with secure online payment and tracked delivery. If you do not yet have a distributor, feel free to contact us and we will connect you with someone in your area.
Under Bosnia & Herzegovina consumer protection law, customers have a 15-day withdrawal right from the date of receipt. If you are not satisfied with your purchase, you may contact our support team within 15 days to initiate a return. The product must be in its original condition.
While our supplements are made with natural ingredients, we recommend consulting with a healthcare provider before starting any new supplement — especially if you are pregnant, nursing, taking medication, or have a medical condition. Our KIDS supplement is specifically formulated for children, but parental discretion and medical advice are always encouraged.
For Distributors
Business Opportunity
To become a LifeUp Global distributor, you need to purchase a Starter Package (ranging from €69 to €199) via an invite link from an existing distributor. Once registered, you gain immediate access to the back-office platform with tools, training, and resources to start building your business.
Earnings vary based on individual effort and results. LifeUp Global offers 6 income streams: a 33% Customer Bonus on personal sales, Enrolment Bonuses, Binary Team Commissions, Rank Advance Bonuses (up to €250,000), a weekly Lifestyle Bonus (up to €1,200/week), and a Global Pool share. Your income potential grows as you build your team and advance in rank.
No prior experience is required. LifeUp Global provides comprehensive training resources, step-by-step guides, and ongoing support through your back-office at app.lifeupglobal.com. You will also have access to mentorship from your upline team to help you get started and grow.
The binary tree is a two-leg network structure used for calculating team commissions. As a distributor, you build two teams (a left leg and a right leg). Team commissions are calculated based on the weaker leg's volume, which encourages balanced team building and collaboration.
Yes, to remain an active distributor and qualify for commissions, you need to maintain a minimum of 25 Personal Volume (PV) per month. This can be achieved through personal product purchases or customer sales generated through your referral link.
Delivery & Returns
Shipping & Returns
LifeUp Global currently serves European markets, with primary operations and fulfilment based in Bosnia & Herzegovina. We are actively expanding our shipping coverage across Europe. Check our online shop for the latest information on available delivery destinations.
Standard shipping within Bosnia & Herzegovina typically takes 3–5 business days. Delivery times to other European destinations may vary depending on the destination country and carrier. Tracking information is provided for all orders.
To return a product, contact our support team within 15 days of receiving your order. You can reach us at info@lifeupglobal.com with your order details. The product must be in its original, unopened condition. Once the return is approved, we will provide instructions for shipping the item back.
Need Help?
Can't find your answer?
Our team is happy to help with any questions you may have.
Contact UsDistributors can get support at app.lifeupglobal.com